Právní informace

Privacy notice

Information under Articles 13/14 GDPR and the Austrian Data Protection Act.

1. Controller

C.D Alpengold GmbH Parkring 12A/8/7/13E, 1010 Vienna VAT ID (UID): ATU82530959

Place of business: Hotel Hadrigan, Maroltingergasse 68, 1160 Vienna Phone: +43 1 6040000 · Email: office@hadrigan.wien

No data protection officer appointed. See also Legal notice.

2. Hosting and server logs

Technically necessary server logs (IP, time, URL, referrer, browser/OS). Purpose: operation, fault analysis, abuse prevention. Legal basis: Article 6(1)(f) GDPR. Hosting in the EU.

Recipient: website/server hosting provider (EU).

3. Reservation and stay

Data: name, email, phone, optional country/notes, arrival/departure, guests, room type, breakfast, payment status. Purpose: contract, confirmation, reception. Article 6(1)(b) GDPR. Retention usually 7 years (Article 6(1)(c) with Austrian fiscal rules).

City tax (Ortstaxe): Included in the booking total, not charged on top of the room rate. If paid online (PAID) it is already paid and is not collected again at reception. Legal basis Article 6(1)(b) or (c) GDPR.

3a. Contact form

Guest enquiries → office@hadrigan.wien (Article 6(1)(a)/(b)). Demo/pilot → sales@. Consent may be withdrawn by email.

4. Registration law

Guest registration under the Meldegesetz at reception. Article 6(1)(c) GDPR.

5. Payment (Stripe)

Online card payments via Stripe (payment-related personal data). Article 6(1)(b) GDPR. stripe.com/privacy. Without Stripe enabled: internal confirmation, no card data to Stripe.

Recipient: Stripe (possible US transfer with SCCs / Data Privacy Framework where applicable).

6. Cash register / receipts / fiskaly (RKSV)

Where receipts are signed under RKSV, we process required receipt/transaction data and use fiskaly. Article 6(1)(c) and where needed (b) GDPR.

Recipient: fiskaly (personal receipt/register data where processed). Not website tracking; no “LIVE compliant” claim before clearance.

7. Email

Confirmations via easyname (AT/EU). Article 6(1)(b) GDPR. Recipients: easyname; hotel internally.

8. Map (OpenStreetMap)

Embedded on home/location/contact. Article 6(1)(f) GDPR. Recipient: OpenStreetMap when loaded.

9. Browser / cookies

sessionStorage for booking selection. No analytics/ads/tracking cookies.

10. Recipients — overview

RecipientPurposePersonal data
Hosting (EU)Website, logsIP and log data
easyname (EU)EmailName, email, booking content
StripeOnline paymentPayment and contact data
fiskalyRKSV receipt signatureReceipt/register data where processed
OpenStreetMapMapIP/request when loaded
AuthoritiesLegal dutiesUnder registration/tax law

11. Retention / rights / complaint

Logs: a few weeks. Booking data: stay + statutory periods. Rights: access, rectification, erasure, restriction, portability, objection (f), withdraw consent. Contact: office@hadrigan.wien. Complaint: Austrian DPA, Barichgasse 40–42, 1030 Vienna, dsb@dsb.gv.at.

No automated decision-making including profiling (Article 22 GDPR).